This is the first time we ran a sales transformation in which we were able to hear from to all 300 of our frontline brokers. What we learned about the day-to-day challenges that brokers face helped us create hyperlocal interventions that we couldn't have come up with without hearing from these folks.
The Problem
Sales transformation are typically built almost entirely on executive interviews, and the voice of frontline sales people rarely makes it into the picture.
The Output
With Teamroom, the company interviewed 300+ frontline brokers. Compliance review turned out to be the biggest drag — 30 to 60 days per deal — and led to 30% efficiency gains.
Chief Revenue Officer at Insurance Brokerage