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Privacy Policy

Name change notice: Bridgetown Access was formerly known as Founders Advisory Network. References to either name in past communications, contracts, or invoices refer to the same service operated by Bridgetown Research.

Purpose

This Privacy Statement describes privacy practices of Bridgetown Access (formerly Founders Advisory Network) with respect to information we collect about customers and visitors who either purchase services or inquire about our services through our website.

Commitment to Privacy

Bridgetown Access knows that you care how information about you is used and shared. Bridgetown Access respects your right to privacy. Your ability to make informed choices about the use of your information is important to us. We want to make sure that you understand what information we collect about you, how we use it, and the safeguards we have in place in order to protect it. This Privacy Statement explains our policy regarding the collection, use, disclosure and protection of personal information.

Information We Collect

We may collect the following types of personal information:

Information You Provide to Us

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Username, password, and other credentials used to access our services.
  • Project-Related Information: Details about the software development projects you engage us for, including requirements, specifications, and feedback.
  • Communications: Records of your communications with us, including emails, chat logs, and support tickets.
  • Payment Information: Billing address, credit card details, or other financial information necessary for processing payments.
  • Marketing Information: Preferences for receiving marketing communications.
  • Job Application Information: If you apply for a job with us, we may collect your resume, cover letter, and other information related to your application.

Information We Collect Automatically

  • Usage Data: Information about how you use our website and services, including pages visited, time spent on pages, and links clicked.
  • Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
  • Location Information: We may collect your approximate location from your IP address.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences.

Information We Collect from Third Parties

  • Business Partners: We may receive information from our partners, such as contact information and project details, when you interact with them in relation to our services.
  • Social Media Platforms: If you connect with us through social media, we may collect information from your profile, depending on your privacy settings.
  • Third-Party Service Providers: We may receive information from service providers who help us with payment processing, analytics, and marketing.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites or services that you visit.

Use of Your Information

We use your personal information for various purposes, including:

Providing and Improving Our Services

  • Developing, delivering, and maintaining our software development services.
  • Customizing and personalizing your experience.
  • Troubleshooting and resolving technical issues.
  • Improving the functionality and usability of our website and services.

Communicating with You

  • Responding to your inquiries and requests.
  • Providing customer support.
  • Sending you important updates and notifications about our services.
  • Sending you marketing and promotional communications, where permitted by law.

Managing Our Business

  • Processing payments and managing billing.
  • Managing our relationships with clients and partners.
  • Conducting research and analysis to improve our business operations.
  • Recruiting and evaluating job applicants.

Legal and Security Purposes

  • Protecting our rights and property.
  • Complying with applicable laws, regulations, and legal processes.
  • Detecting and preventing fraud, security breaches, and other illegal activities.

Sharing of Your Information

We may share your personal information with the following categories of recipients:

Service Providers

We share information with third-party service providers who help us with various aspects of our business, including:

  • Payment processing
  • Website hosting
  • Data analytics
  • Marketing and advertising
  • Customer support
  • Security and fraud prevention

Business Partners

We may share information with our business partners when it is necessary to provide our services or conduct joint marketing activities.

Clients

We may share information with our clients as necessary to fulfill our contractual obligations and deliver the agreed-upon software development services. This may include sharing project-related information, code, and other deliverables.

Legal Authorities

We may disclose your information to law enforcement agencies, government authorities, or other legal entities when required by law or to protect our legal rights.

Affiliates

We may share your information with our subsidiaries and affiliates for internal business purposes.

Business Transfers

In the event of a merger, acquisition, or other business transaction, we may transfer your information to the acquiring company.

With Your Consent

We may share your information with third parties with your consent.

Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, under certain circumstances.
  • Objection: You can object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction of Processing: You can request that we restrict the processing of your information, under certain circumstances.
  • Data Portability: You can request to receive a copy of your personal information in a structured, machine-readable format.
  • Withdraw Consent: If we process your information based on your consent, you can withdraw that consent at any time.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise your rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information during transmission.
  • Implementing access controls to restrict access to your information.
  • Regularly monitoring our systems for security vulnerabilities.
  • Training our employees on data privacy and security practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Changes to Privacy Statement

We reserve the right to change this Privacy Statement at any time but will alert you that the changes have been made, by indicating at the top of the Privacy Statement the date it was last updated. If there is ever a material change to how we use information you provide, and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance and provide you with the opportunity to change your marketing preferences. We will use information in accordance with the privacy policy under which the information was collected.

Children's Privacy

We encourage parents to take an active interest in their children's use of the Internet. Bridgetown Access's website is not targeted to children younger than 13. Bridgetown Access does not knowingly collect or store information of children younger than 13. Visitors to Bridgetown Access's website who are under the age of 13 may use this website only with the supervision and consent of a parent or guardian. None of the products or services available through Bridgetown Access's website may be purchased by anyone under 18 years of age.

Compliance and Enforcement

Compliance with this policy is mandatory. Users are expected to understand and adhere to all aspects of this policy.

Review and Revision

This policy will be reviewed annually or as needed to ensure it remains relevant and effective. Changes to this policy must be approved by Bridgetown Access's management.

Contact Information

For questions or to exercise your privacy rights, please contact us at:

Bridgetown Access
support@bridgetown-access.com